This policy was prepared to enable you to understand which personally identifiable information of yours is collected, how and when we might use your information, how we protect your information, who has access to your information, and how you can correct any inaccuracies in the information.
HyTek is the sole owner of the information collected. We will not sell or rent this information to others except in the instance of the sale of all or part of our assets.
Information is collected from web server logs, cookies, and directly from the user/customer automatically via online sign up and online/offline customer communications. When you visit our website, information obtained from web server logs may include your IP address, web browser information, links followed/clicked, your location, the date/time of your visit, and the name of your ISP. Cookies are used to save your preferences and login information and can be rejected by changing your web browser settings. Information is obtained during the order process that may include your name, address, phone number, email address, credit card number, and more. Payment-related information may be disclosed to card processors or third party payment vendors using standard security protocols and mechanisms. In obtaining technical support, you may be asked to disclose information such as your email address, system information and problem descriptions. Copies of all correspondence may be retained.
Upon request, we may provide third-party services to you. We are not responsible for the privacy practices of any partners. Please note that any contact information provided when registering a domain name will be applied to the domain name’s WHOIS which is a public record. If you are concerned about your contact information becoming publicly accessible we recommend you purchase ID protection with your domain name order. ID protection must be requested to be renewed manually and maintained at all times to be effective. HyTek bears no responsibility for any contact information in relation to the WHOIS database even if the ID protect service is purchased. Additionally, please note that electronic communication (e.g. email online chat or instant messaging) that you may send us may not be secure unless we advise you in advance that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as financial information or passwords to us through unsecured electronic communication.
HyTek reserves the right to monitor all connections to/from our servers and data residing on our servers. We may disclose information regarding your account when HyTek has in good faith belief that disclosure is required for legal purposes, an individual’s life or public safety, as compelled by a court of law, or in the event of possible harm or damage interfering with HyTek. Your information may be shared with affiliates or partners HyTek as well as with agents and contractors who work on behalf of HyTek or in connection with administering or delivering products and services on behalf of HyTek. Lastly information may be disclosed as needed in connection with the transfer of all or part of any business assets at HyTek’s sole discretion.
You may opt-out in receiving communications from us that are not imperative to maintenance of your account (e.g. communications about sales transactions, security related issues, server/network maintenance, and more). You can update or remove your information from our database or request to not receive future communications or to cancel our service by logging a ticket with our support department at: https://hytekhosting.com/help or by emailing: firstname.lastname@example.org from your registered billing email address.